● new relay ● goal ● interpreter ●

Hand off the call.Talk across languages.

Give Relay a number and a goal. It calls, transcribes, asks when it's stuck, and hands you the answer.

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RELAY

NEW RELAY

Hand off the call.

Drop a number and a goal. Relay calls, talks, transcribes, and pulls you in only if it gets stuck.

GoalInterpreter

WHO TO CALL

PHONE NUMBER+1 (415) 555 …

GOAL

Confirm Saturday 7 pm for two — vegetarian, window seat.

HoursPharmacyReservationInsuranceGeneral

CONTEXT · optional

my name is Ivan, member ID 8821-9, prefer evenings…

Start Call

Relay calls from your assigned number, never your personal one.

● the call you don't want to make ●

You don't place the call. Relay does. In any language.

Hand Relay a number and a goal. It dials, navigates the IVR, translates when the line isn't in your language, and hands you the answer — or pages you in the moment it actually needs you.

01 · BEFORE — WITHOUT RELAY
ON HOLD · 22:14
+1 (415) 555 …
> “Press 1 for English.”
> “Press 2 para español.”
> “Your call is important to us.”
ESTIMATED WAIT
47 min
Hold music. IVR trees. A language you don't speak. Forty minutes of your day, gone.
02 · DURING — RELAY ON THE LINE
GOAL
Confirm Saturday 2:00 PM hair appointment — La Casita SalónES OK
LIVE
· DRA. MORALES
00:01:42
PEER · ES
¿Confirma su cita del sábado a las dos?
PEER · EN · INTERPRETED
Confirming your appointment for Saturday at 2?
RELAY · EN
Yes — please confirm Saturday 2 PM.
RELAY · ES · INTERPRETED
Sí — confírmela para el sábado a las 2 pm.
▶ TRANSCRIBING
INTERPRETER MODE
03 · AFTER — RELAY HANDS YOU THE ANSWER
RELAY
now
Saturday, 2:00 PM — booked.
La Casita Salón. Confirmation #41728.
GOAL SATISFIED
03:21 call
AGENT NEEDS YOU
BRIDGE
Security question — last 4 of your card. Relay's holding the line.
TAP TO TAKE THE LINE
A clean outcome — or a heads-up the second the call actually needs you back.